Customer Success Stories

See how field service businesses transformed their operations with FieldTroop

CoolTech HVAC Services

HVAC25 technicians

The Challenge

CoolTech was struggling with manual scheduling, missed appointments, and poor customer communication. Their dispatch team spent 15+ hours weekly coordinating technicians, leading to inefficiencies and customer complaints.

The Solution

Implemented FieldTroop's automated scheduling and real-time GPS tracking. Technicians received instant job notifications via mobile app, while customers got automated updates about arrival times.

The Results

40%
Increase in Daily Jobs
80%
Reduction in Admin Time
95%
Customer Satisfaction
“FieldTroop transformed our operations. We're completing 40% more jobs daily with the same team size. The ROI was evident within the first month.”
Michael Chen
Operations Manager, CoolTech HVAC

BrightSpark Electrical

Electrical Services18 electricians

The Challenge

Inefficient route planning resulted in technicians driving excessive distances. Paper-based job tickets caused delays in billing and led to lost revenue from incomplete documentation.

The Solution

Deployed FieldTroop's route optimization and digital job management. Automated routing reduced drive time while digital forms ensured complete documentation and faster invoicing.

The Results

$18K/year
Fuel Cost Savings
3x
Faster Invoicing
35%
Reduced Drive Time
“The route optimization alone saved us thousands in fuel costs. But the real game-changer was eliminating paper forms entirely.”
Sarah Martinez
Owner, BrightSpark Electrical

FlowMaster Plumbing

Plumbing32 plumbers

The Challenge

Rapid growth led to scheduling chaos and quality control issues. The team struggled to track technician performance and maintain service standards across multiple service areas.

The Solution

Implemented FieldTroop's comprehensive platform including performance analytics, customer feedback tracking, and standardized digital checklists for all service calls.

The Results

150%
Revenue Growth
4.9/5
Service Quality Score
+60%
Team Efficiency
“We scaled from 15 to 32 plumbers without adding dispatch staff. FieldTroop's analytics help us maintain quality while growing rapidly.”
David Thompson
CEO, FlowMaster Plumbing

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