Comprehensive Feature Set

Everything You Need, Nothing You Don't

FieldTroop combines AI automation, field service management, and business intelligence into one powerful platform that delivers complete automation.

AI-Powered Automation

The intelligence that sets us apart from traditional FSM software

AI Call Center Agent

Afila.io's AI answers your calls 24/7 with natural conversation, handles customer inquiries, and can transfer to live agents when needed.

  • Natural language understanding & response
  • 24/7 availability - never miss a call
  • Seamless transfer to human agents
  • Multi-language support

Intelligent Quote Generation

AI analyzes calls to detect leads and automatically generates accurate quotes based on your pricing rules and service catalog.

  • Automatic lead qualification
  • Instant quote creation from conversation
  • Company approval workflow
  • Professional delivery to clients
⭐ NEW

AI Video Diagnosis

Revolutionary video-based problem diagnosis. Customer shows the issue via video call, AI identifies the problem, and generates an instant quote—before dispatch.

  • Visual component recognition (pipes, HVAC, fixtures)
  • AI-guided diagnostic questioning
  • Instant price estimate generation
  • Pre-loaded job cards with parts list

Smart Tech Assignment

AI matches jobs to the best technicians based on skills, location, availability, and historical performance data.

  • Skills-based matching algorithm
  • Location & route optimization
  • Manual or auto-assign modes
  • Performance-based recommendations

On-Site AI Assistant

Your technicians have a live AI assistant on their mobile app to help with troubleshooting, parts lookup, and customer communication.

  • Real-time troubleshooting support
  • Instant parts & inventory lookup
  • Customer communication templates
  • Historical job context

Complete Field Service Management

All the tools you need to run your business efficiently

Mobile App

Full-featured iOS & Android apps for your field teams with offline capabilities

Scheduling & Dispatch

Drag-and-drop calendar, route optimization, and automated notifications

GPS Tracking

Real-time location tracking, route history, and arrival time estimates

Invoicing & Payments

Create quotes, invoices, and accept payments on-site or online

Inventory Management

Track parts, supplies, and equipment with automated reordering

Team Management

Employee profiles, time tracking, and performance analytics

Analytics & Reporting

Comprehensive dashboards and customizable reports

Customer Communication

SMS, email, and in-app messaging with automated updates

Digital Forms

Custom forms, checklists, photos, and e-signatures

Time Tracking

Automatic time logging, timesheet approval, and payroll integration

Integrations

QuickBooks, Mailchimp, Google Calendar, and more

Security & Compliance

Bank-level encryption, SOC 2 certified, GDPR compliant

How We Compare

See why thousands of businesses choose FieldTroop

FeatureFieldTroopCompetitor ACompetitor BCompetitor C
AI Call Center
Auto Quote Generation
On-Site AI Assistant
Mobile App
Scheduling & Dispatch
Inventory Management
Starting Price (per month)From $49From $149From $129From $250+

Experience the FieldTroop Difference

Join thousands of service businesses saving time and money with our AI-powered platform